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HOW IT WORKS

At Lavacow it is easier than ever to buy and sell at auctions. Follow these basic steps and indulge in the experience of our revolutionary auction room.

HOW TO BUY

1
Register with Lavacow

To collect with Lavacow or just place a bid you have to create an account.

Once you log in, you can place bids online before the start of the auction in the auction preview or real-time, during the online live auction. With your first bid you will be requested to enter your credit card details.

REGISTER

2
Take a look at the auction preview and place bids for the works of your choice.

We will use your bid in the live online auction to offer the next increment for you, up to the value of your offer, and only as long as there is competition for your bid.

This means you may not spend the entire amount of the bid you've placed to win a lot.

TAKE A LOOK AT OUR
CURRENT AUCTIONS

3
Stay connected.

You can choose to follow preferred artists or artworks you like. Manage your following list and get notified any time there is a change in status of a followed artwork or a new work by your preffered artists is on offer.

This means you can get notified if someone challenges your bid, to have the chance to overcome it.

4
Watch for the time of the online live auction.

Enter the virtual auction room and experience real-time online bidding.

CHECK OUR
AUCTION CALENDAR

5
Pay for your purchases and enjoy the delivery to your door.

Once you are the successful bidder, enter shipping and payment preferences. You will receive a summary of all applicable costs, including the buyer's premium.

The buyer's premium represents 12% of the hammer price. Lavacow members benefit of a reduction of the tax to 10% in the case of "Collector" members and to 8% in the case of "VIP" members.

Pay for your purchase and pick up the property free of charge from our office or instruct us to take care of delivery.

MEMBERSHIP LEVELS
AND BENEFITS

6
Make the most of our Bonus Recommendation.

Invite new art lovers and bidders to Lavacow and you receive a bonus in the amount of 1% deducted from the Buyer's Premium for every recommendee, when he/she bids for the first time (doesn't matter whether he/she adjudicates).

INVITE FRIENDS

HOW TO SELL

We consign works by Contemporary Eastern European Artists who enjoy international visibility.

1
Send us your proposals at consignment@lavacow.com.

Your proposal should include a high-quality photo of the work, the name of the author and technical details (size, medium/ material).

2
In case your proposal is of interest for our auctions, we send you an invitation to access our Consignment Centre.

In the Consignment Centre you are prompted to fill in detailed information which will help to agree the terms of sale, including starting price, pre-sale estimate and seller's commission.

3
The property remains with you over the whole consignment period.

There is no need to transport it to our office.

4
Following the sale of the property, it is your responsibility to instruct shipment to our office.

Further shipment from our office, if needed, is paid for by the buyer.

5
In term of 20 working days from the sale date, subject to confirmation of safe delivery of the property, we will pay you the net sale proceeds.

FAQ

What is Lavacow?
Lavacow is a platform dedicated to Emerging Eastern European Art for collectors to take part in online-only auctions and discover promising new artists. It consists of curated auctions (Auctions) and an information hub of archived international press material (News & Events).

How do I buy on Lavacow?
First you have to register an account with Lavacow. You can place bids before the start of the auction during the auction preview, and bid real-time during the online live auction. Bids placed before the start of the online live auction are considered as maximum offers.

What happens if I place a bid during the auction preview?
We will use your bid in the live online auction to offer the next increment for you, up to the value of your offer, and only as long as there is competition for your bid.
This means you may not spend the entire amount of the bid you've placed to win a lot.

What is the starting price of the lot?
The starting price will be shown only after you place your first offer. The value of the starting price is usually situated at 80% to 100% of the minimum estimate. Once bids are received for the lot, the starting price is replaced by the current price. Any further bids must be higher than the current price. 

How does bidding advance at auction?
Bidding generally advances according to the increments set below, however, the final increments are subject to the auctioneer’s discretion.

For prices up to 50 euro the bidding increment is 5 euro.

For prices between 50 and 99 euro the bidding increment is 10 euro.
For prices between 100 and 199 euro the bidding increment is 20 euro.
For prices between 200 and 499 euro the bidding increment is 25 euro.
For prices between 500 and 999 euro the bidding increment is 50 euro.
For prices between 1000 and 1999 euro the bidding increment is 100 euro.
For prices between 2000 and 4999 euro the bidding increment is 200 euro.
For prices between 5000 and 9999 euro the bidding increment is 250 euro.
For prices between 10000 and 19999 euro the bidding increment is 500 euro.
For prices between 20000 and 29999 euro the bidding increment is 1000 euro.
For prices between 30000 and 39999 euro the bidding increment is 2000 euro.
For prices between 40000 and 49999 euro the bidding increment is 2500 euro.
For prices higher than 50000 euro the bidding increment is 5000 euro.


Do I get to see what other bids were placed during the auction preview?
You can view bids received during the auction preview in the Bidding History of each lot. To get access to the Bidding History you have to log in. Bidding during the online live auction will start from the preset starting price and will increase first through the offers received during the auction preview, followed by real time bidding.

What happens during the online live auction?
Each auction preview is followed by an online live auction. You have to be registered to enter the virtual auction room as a viewer, however, you will be allowed to place bids real-time only after you fill in all mandatory Auction Settings in your account. You can choose to be represented in the auction room by an auction avatar and will be assigned a paddle number. In the online live auction you have complete control over bidding at each increment.

How can I enter the virtual auction room?
You can access the virtual auction room in the Auctions menu. Enter the auction room for a preview before the start of the online live auction and return during the online live auction to follow the auction and/or place bids real-time. In oder to view the online live auction you have to be registered on lavacow.com.

What information about me becomes public during the online live auction?
The only account information we make public is: your city and country of residence, your avatar (if you choose to have one), your alias (not email address but a nickname, should you choose to have one) and the paddle number you have been assigned. You can view and edit this information in My Lavacow -> Account Information.

What do I have to do if I am the successful bidder for a lot?
Make sure that you have your account information updated with your current shipping and billing addresses. We will send you an invoice and instructions for payment. You can pay either by credit card directly on the Lavacow website or by bank transfer. After receipt of your payment the goods will be delivered to your address.

What is the final cost of my purchases?
In addition to the hammer price you will have to pay the buyer's premium, any shipping expenses, import VAT and taxes, and any other fees or taxes applicable to the sale. You can choose to pick up the lot from the Lavacow office in Bucharest, free of charge, or have the lot delivered from our office to your addreess, in which case you will cover any related expenses and taxes.

What is the buyer's premium?
The buyer's premium represents 12% of the hammer price. Lavacow members benefit of a reduction of the tax to 10% in the case of "Collector" members and to 8% in the case of "VIP" members. You can reduce the buyer's premium by using bonus recommendations.

How do bonus recommendations work?
Invite new art lovers and bidders to Lavacow and you receive a bonus in the amount of 1% from the Buyer's Premium for every recommendee. You will be awarded the bonus only after the recomandee registers and bids.

What if I missed out on a lot during the online live auction and it did not sell?
During the time of the online live auction you can ask for the auctioneer to call back an unsold lot by pressing the Recall Button. This way you still have the chance to offer the starting price, which is usually below the pre-sale estimate. After the end of the online-live auction, usually for up to 10 days, you can still offer to buy the lot for a value equal or higher to the minimum of the pre-sale estimate.

I have an artwork that I want to sell on Lavacow. What should I do?
Send us a photo of the artwork and relevant information at consignment@lavacow.com. We are mostly interested in post-war and contemporary art from Eastern Europe.

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Lavacow Membership Levels and Benefits

Artsmart: When you register with Lavacow your membership level is "Artsmart" and your buyer's premium is 12%.

Collector: To become a "Collector" member, you have to purchase artworks in total hammer price value of minimum €50,000. As a "Collector" your buyer's premium is reduced to 10%.

VIP: Have you purchased works of art on Lavacow in excess of a total hammer price of €100,000? Then you are a "VIP" member and enjoy a reduced buyer's premium of 8%.

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